| KEY FEATURES |
| Use Your Office Caller ID |
| Automated appointment confirmations show up on your patients caller id with your practice's name and phone number. |
| Use Your Voice |
| Using the voice of office staff members which your patients are already familiar with, the transition from manual confirmations, to the automated process, will help your patients feel more comfortable. |
| Electronic Confirmations |
| If your practice collects email addresses, your patients will receive e-mail confirmations in addition to standard telephone confirmations. If the patient confirms the appointment electronically, the telephone confirmation for that patient is stopped. If your practice doesn't collect email addresses, now is a great time to start. If your patient confirms electronically, the confirmation is free. |
| Web Management Portal |
| As a Doctor Dial customer, your will receive your own customizable HIPAA secure web management portal. The portal gives you total control over the appointment confirmation process. Advanced reporting features display the status of all confirmations as well as print reports for your office staff. All portal tools are accessible from any secure web browser (Firefox, Internet Explorer, Safari, etc.), from anywhere in the world, 24 hours a day, 7 days a week. |
| Integration |
| Doctor Dial provides a multitude of secure integration options to retrieve patient schedules from your existing practice management, EMR, or appointment scheduling system. If your practice doesn't have an appointment scheduling program, you can use our free web based appointment book. |
| Live Transfers |
| Live transfers are only available in confirmations during your normal business hours. If it is after hours, only the standard confirmation options (Confirm, Cancel, and Reschedule) will be available during your patients confirmation call. The feature can be enabled or disabled from your Web Management Portal. |
| Special Instructions |
| We understand that each patient or group of patients may need special instructions when confirming appointments. A few examples of special instructions are: Billing Reminders, Directions to your office, Insurance updates, etc. We can accommodate any special instructions you need to deliver to your patients. |
| Customization |
| Doctor Dial's automated appointment confirmation service is totally customizable. Any special need your practice has can be accommodated. Please contact us to discuss your specific needs. |
| Security |
| Doctor Dial meets and exceeds all HIPAA required data security policies. All information transmitted to Doctor Dial is done so over encrypted networks. |
| No Special Hardware or Software Required |
| As a medical partner, we understand that your practice doesn't want to bother with pricey telephone equipment or servers. Doctor Dial builds, maintains, and manages all technologies required to provide your patients with the highest level of service. Without any hardware or software to buy, your practice can get started using Doctor Dial's standard services the same day you sign up. |
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| If you have any questions, or would like to learn more about Doctor Dial's unique services, please contact us. |
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