The Doctor Dial approach to appointment confirmation will decrease costly no-show appointments, increase office efficiency, and improve over all patient care. Doctor Dial's appointment confirmation services are so efficient that your practice will see instant results. |
Patient confirmations and appointment reminders are fully customizable and allow you to deliver various unique appointment messages to your patients. Each call is specific to the patient visit, using variables such as provider name, location, and appointment type. Doctor Dial can reach your patents by way of home phone, cell phone, send a text message, and we even include a complimentary e-mail confirmation for each patient.
By calling into the evening, Doctor Dial achieves the best possible contact with your patients, and greatly reduces costly no-shows. You can include your own special instructions for new patients, or those who may need special preparation so that they not only arrive on time, but fully prepared for their appointment.
The calls are interactive, they ask a patient to press one to confirm, or two to reschedule. If a patient opts to reschedule during your business hours, they can transfer in to your main line and reschedule their appointment. Since the outcome of every call is reported through your management portal in real time, staff can use Doctor Dial's tools to fill in last minute cancellations with stand-by patients, and keep your appointment book full.
When the calls go out, they are delivered by displaying your practices caller ID to ensure that a patient is aware of who is calling, and will pick up. Doctor Dial can determine the difference between a human voice or a voicemail to deliver your appointment call accordingly. By inserting your patient’s name, the time and date with TTS, all of the calls are sent with your choice of the Doctors voice, a chosen staff members, or a voice-over professional that Doctor Dial provides at no cost.
Doctor Dial gives you the power to reach up to 48 patients simultaneously. An entire days schedule can be reached in 5 minutes.
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